System for a decentralised logistics services business

Roger OakdenGlobal Logistics, Logistics Management, Procurement

Derelict factory buildings

Support a decentralised business with one system. Discussions about the benefits of either centralised or decentralised IT systems often assume a business has a main focus, with performance measures structured to improve the focus. However,  what should be the approach to IT systems if your business has an overall reason for being, but is structured to be very decentralised, with … Read More

Technology devices can improve Logistics operations

Roger OakdenLogistics Management, Logistics Planning

Logistics Operations

Logistics applications and the future. The objective of Logistics systems is to enable the time related positioning of resources that will provide availability of goods and services for customers. Integrated ERP systems are designed to achieve this, but users are dependent on the software company’s design specification and upgrade cycle to achieve the objective. Meanwhile, changes continue in supply chains, … Read More

Your Supply Chains group will affect Working Capital

Roger OakdenGlobal Logistics, Logistics Management

Working Capital is available money

Be noticed at board level. To ensure the board of directors at your business take notice of Supply Chains and Logistics, the board must review financial performance measures that are the responsibility of the supply chain group. The most applicable measures are: cash flow, working capital and return on investment (ROI). Of these, working capital  and its derivative, the cash … Read More

Know your Cost To Serve for increased profitability

Roger OakdenGlobal Logistics, Logistics Management

What is your Cost To Serve?

The real profitability of your customers. How much does it cost to serve your customers? What changes to product mix, order size and delivery times will increase your profit.How profitable are your customers, or a particular channel or a market segment? It is difficult, if not impossible, to know if the analysis is not done. But to do the analysis, … Read More

Measure your Customer Service through Logistics

Roger OakdenGlobal Logistics, Logistics Management

Empty shelf at supermarket

Achieving the perfect order. An empty shelf at a supermarket results in dissatisfied consumers, less sales by the retailer and if the item is not available at the retailer’s warehouse, then questions of the supplier, For logistics, the overriding requirement of your customers is that each of their orders is a ‘perfect order’. A perfect order means: the initial customer … Read More