Your privacy is important to us
This statement outlines Learn About Logistics’s policy on how we manage the personal information we hold about our customers, shareholders and others.
It is Learn About Logistics’s policy to respect the confidentiality of information and the privacy of individuals.
Learn About Logistics is bound by the National Privacy Principles contained in the Commonwealth Privacy Act.
Where our documents ask for personal information, we will generally state the purposes for its use and to whom it may be disclosed.
What kind of personal information do we ask for?
The type of personal information we may collect can include (but is not limited to) full name and email address.
How do we use this information?
We only use the information to reply to your enquiry for information you request using our contact page. We do not share your information with any third parties.
Management of personal information
Learn About Logistics trains its employees who handle personal information to respect the confidentiality of customer information and the privacy of individuals. Learn About Logistics regards breaches of your privacy very seriously and will impose appropriate penalties, including dismissal.
How do we store personal information?
Safeguarding the privacy of your information is important to us, whether you interact with us personally, by phone, mail, over the Internet or other electronic medium. We hold personal information in a combination of secure computer storage facilities and paper-based files and other records, and take steps to protect the personal information we hold from misuse, loss, unauthorised access, modification or disclosure.
We may need to maintain records for a significant period of time. However, when we consider information is no longer needed, we will remove any details that will identify you or we will securely destroy the records.
How do we keep personal information accurate and up-to-date?
Learn About Logistics endeavours to ensure that the personal information it holds is accurate and up-to-date. We realise that this information changes frequently with changes of address and other personal circumstances. We can generally update your customer information over the telephone or via the internet.
You have the right to check what personal information about you is held by us
Under the Commonwealth Privacy Act, you have the right to obtain a copy of any personal information that Learn About Logistics holds about you and to advise Learn About Logistics of any perceived inaccuracy. The Act does set out some exceptions to this.
To make a request, you will need to complete an application form verifying your identity and specifying what information you require.
We will acknowledge your request within 14 days and respond promptly to it.
We may charge a fee to cover the cost of verifying the application and locating, retrieving, reviewing and copying any material requested. If the information sought is extensive, we will advise the likely cost in advance and can help to refine your request if required.
What if you have a complaint?
To make a complaint, please email info(@)learnaboutlogistics.com or use our contact page.
If you are not satisfied with our response to your complaint, you can telephone the Commonwealth Privacy Commissioner’s hotline on 1300 363 992.
Learn About Logistics is constantly striving to improve functionality on its website through technology changes. This may mean a change to the way in which personal information is collected or used. The impact of any technology changes that may affect your privacy will be notified in this Supplement at the time of the change.
Links to third party websites
What are Cookies?
- Cookies are small pieces of text sent by your web browser by a website you visit.
- A cookie file is stored in your web browser and allows the Service or a third-party to recognize you and make your next visit easier and the Service more useful to you.
- Cookies can be “persistent” or “session” cookies.
- When you use and access the Service, we may place a number of cookies files in your web browser.
- We use both session and persistent cookies on the Service and we use different types of cookies to run the Service.
- In addition to our own cookies, we also use various third-parties cookies to report usage statistics of the Service.
What are your choices regarding cookies
- Please note that if you delete cookies or refuse to accept them, you might not be able to use all of the features we offer, you may not be able to store your preferences and some of our pages might not display properly.