Know the Logistics Service Providers that support your business

Roger OakdenGlobal Logistics, Procurement

International trade and your business

Global trade and increased complexity. Global trade continues to increase, together with the length of trade routes, increasing the complexity of supply chains. This in turn, increases the reliance that shippers have on their logistics service providers (LSPs), that can change the power structure in supply chain relationships. There is an old saying which states ” It is not the … Read More

Your Supply Chains group will affect Working Capital

Roger OakdenGlobal Logistics, Logistics Management

Working Capital is available money

Be noticed at board level. To ensure the board of directors at your business take notice of Supply Chains and Logistics, the board must review financial performance measures that are the responsibility of the supply chain group. The most applicable measures are: cash flow, working capital and return on investment (ROI). Of these, working capital  and its derivative, the cash … Read More

Know your Cost To Serve for increased profitability

Roger OakdenGlobal Logistics, Logistics Management

What is your Cost To Serve?

The real profitability of your customers. How much does it cost to serve your customers? What changes to product mix, order size and delivery times will increase your profit.How profitable are your customers, or a particular channel or a market segment? It is difficult, if not impossible, to know if the analysis is not done. But to do the analysis, … Read More

Measure your Customer Service through Logistics

Roger OakdenGlobal Logistics, Logistics Management

Empty shelf at supermarket

Achieving the perfect order. An empty shelf at a supermarket results in dissatisfied consumers, less sales by the retailer and if the item is not available at the retailer’s warehouse, then questions of the supplier, For logistics, the overriding requirement of your customers is that each of their orders is a ‘perfect order’. A perfect order means: the initial customer … Read More

Does Logistics Play a Part in Your Capital Investments?

Roger OakdenGlobal Logistics, Logistics Management, Logistics Planning, Procurement

Capital equipment in your business

Reduce spending in your business. Are ‘savings’ in maintenance expenditure real savings? In a future time, when the original decision maker has moved to another job, additional expenditure will be required to keep the items or equipment operational. A recent court case in Australia found an electricity utility guilty of causing a devastating fire that killed a number of people … Read More