Your customers will pay their accounts on time, maybe

Roger OakdenGlobal Logistics, Logistics Management, Supply Chains & Supply Networks

Paying for the goods

Collecting the money. After all the work has been done to fulfil the order, comes the wait until the customer pays the account. But what if the customer does not pay? This is the situation for suppliers to a large metals processor in Australia – it has gone into voluntary administration with debts of $A70m. The challenge is that the … Read More

Consumer-centric networks – the next supply chains

Roger OakdenGlobal Logistics, Procurement, Supply Chains & Supply Networks

Consumer centric

A new ‘buzz’. Over the last eighteen months, the term ‘consumer-centric network’ has been used by some commentators and consultancies. So, what is new, because whenever there is competition for sales of an item or service, the customers’ needs should be taken into account. The explanation is that in current value and supply chains, the consumer is positioned at the … Read More

Your supply chain strategy needs a logistics plan

Roger OakdenLogistics Management, Procurement, Supply Chains & Supply Networks

Strategies provide growth

Logistics plan elements. To develop your supply chain strategy, three strategic plans are required; one each for Procurement, Conversion and Logistics. Using the business model from my previous blog the Logistics strategic plan can be considered within five elements shown in the diagram: Customer service – the appropriate level of service for customers, by product group or segment, considering: order fulfilment … Read More