Available to Promise The question often posed in different ways by individuals and commercial customers about their upcoming order is “how much and when can I get it”? The responsibility for answering the ‘when’ question lies with Customer Service, from calculations by Operations Planning, working with Procurement and Logistics – the Supply Chains group. An accurate delivery promise is dependent … Read More
Planning in Supply Chains is due for an expanded role
Planning is not well understood Because Planning considers the future, the answers generated will not be ‘correct’ to three decimal places, but that does not make planning less important. It is the process of planning that has the greatest value. It involves collaboration by the affected parties, using agreed definitions and the same data to achieve agreed outcomes concerning the … Read More