Know your business opportunities. Being a logistician is different from working in logistics. To be a logistician requires more than knowing how to do the planning and operational roles; you must know why they are done in your organisation – that is, the role they play in the strategy of your business. The business strategy must not only manage … Read More
Playing the budget game
Year end spend. Who would think that in 2013, the budget game would still be played; but it is and in large multi-national companies, such as one that I was referred to this week. One part of the game is that a division has funds allocated to it for capital expenditure (capex). If it does not spend all the money … Read More
A low cost service part is important
Failure of logistics. I currently have an exercise machine that is idle because the importer does not have a spring in stock – the sale price of the part is $5! So, I am continuing my (mostly bad) experiences with customer service and service parts. Here is an example of a supplier that considers a low cost part not to … Read More
Horse problems in a supply chain
Complexity causes another headache. Supermarket chains and brand companies in 16 Europe are responding to a supply chain problem. Frozen meat products have been found to contain more than 60 per cent horse meat and that certainly does not agree with the statements concerning ‘pure beef’ on the packaging! Removing product from shelves and contracting with replacement suppliers is a … Read More
Your profitable retail channel mix
Retail has always changed. Archie Norman, who led ASDA supermarkets in the UK through the 1990’s recently remarked that the UK is a world leader in on-line food shopping with home delivery, but the channel is not profitable. While consumers like the idea of on-line shopping and free delivery, the reality of retail is that the most costly part is … Read More